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Authorize.net and Your Bank

While conducting your monthly reconciliation, you may find a situation where Korrio and Authorize.net reconcile, however Authorize.net and your bank do not. In this scenario, it is best to search within Authorize.net or call Authorize.net to identify the transaction(s) that cause the payment processor and merchant bank not to reconcile.

Here is an example scenario:

The parent registers for a program in Korrio and completes payment. After completing the registration, the parent calls their credit card company to cancel the charge.

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