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Integrated Refunds

Korrio provides financial managers with the capability to issue refunds from within Korrio and automatically send that transaction request to your payment vendor for processing.

To use integrated refunds, you must enable the Transaction Details API within Authorize.net. Follow these instructions to enable the API:

  1. Log into your Authorize.net account and click on Account
  2. Click on Transaction Details API
  3. There will be a button the screen that says Enable Transaction Details API. Before you click on this, scroll beneath this button and enter your security token.
  4. Click on the Enable Transaction Details API button

Please note that if you try to issue a refund from the payments page prior to enabling the Transaction Details API, you will get the following error message: 

Error encountered while posting transactions: [542] We have run into a slight error in processing your refund. 

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