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Problems Viewing Team Roster

If you cannot view players and their information on your team's roster, you may not be logged in or you may have duplicate accounts.  If you are having these difficulties, please check the following:

 

1. Are you logged in?

When you are continually navigating from your personal Korrio account page and then back to your team page our system logs you out to confirm you have the correct rights to view the roster details. Check the top of your page and confirm that you see your name in the upper right corner or log in again.

2. Duplicate Accounts

There is a chance that you might have multiple accounts in our system and that your organization administrator may have rostered another account to your team. To see if this is the case, hover over the name on the roster and confirm that this is the same username that you are logged in with.

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